Okorio launches flexible Workday support model with no-cost diagnosis

Okorio introduced a new Workday support model on July 22, 2026, offering free initial assessments, on-demand expertise and flexible application management services. The company says the approach is designed to lower risk for customers by letting them diagnose issues before committing to paid support.

Why it matters: - Workday customers can now get an initial read on a problem, project or question before paying for support. - The model is designed to reduce upfront commitment for implementation, optimization and ongoing application management. - The offering may help customers move faster on Workday issues while keeping costs and risk more controllable.

What happened: - Okorio launched a new support model for Workday customers on July 22, 2026. - The company is offering a no-cost initial assessment for any Workday problem, project or question. - Okorio will identify what is needed and recommend a path forward after the initial diagnosis. - Customers can then choose paid support from Okorio or use the findings to handle the issue internally.

The details: - The model includes no-cost health assessments and strategic roadmaps. - Support is available as full-time, part-time or project-based help. - Okorio is offering onshore and offshore staff augmentation resources on demand. - Application Management Services are available with 30-day termination. - Each engagement includes a satisfaction guarantee. - Customers can request a no-cost diagnosis, health assessment or roadmapping session by emailing wdaysupport@okorio.com. - Okorio describes itself as a full-platform Workday consulting and services partner. - The company supports medium to large enterprises across Human Capital Management, Financial Management, Adaptive Planning, data, AI and analytics. - Okorio says its flexible onshore, offshore and blended teams deploy, support and continually improve Workday for customers.

Between the lines: - The new model shifts the first conversation away from contracting and toward problem discovery. - The 30-day termination option and free assessment lower the friction for customers that want expert help without a long commitment. - The structure also gives Okorio a way to surface paid follow-on work after the initial review. - Jessie Mann, Okorio co-founder, said customers should not have to make a long-term commitment before they understand the problem. - Mann said Okorio will diagnose the challenge, explain the options and let the customer decide what happens next.

What's next: - Okorio says the expanded support model is available now. - Customers can begin by requesting a diagnosis, health assessment or roadmapping session through wdaysupport@okorio.com. - The company is positioning the model for both implementation support and ongoing Workday operations.

The bottom line: - Okorio is trying to make Workday support faster to start, easier to test and less risky to buy.